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Copaagents | Terms of Service (TOS)

Introduction

Welcome to Copaagents. This comprehensive User Agreement (“Agreement”) governs your access to and use of our online retail platform, including all content, functionalities, and services offered by Copaagents. By using our website and placing orders, you agree to comply with the terms outlined below, so please read them carefully. This Agreement covers all aspects of the service, including product information, order processing, payment procedures, shipping, returns and refunds, privacy protocols, use of cookies, and data security measures.

We reserve the right to update or modify this Agreement at any time; any such changes will be posted on our site with an updated effective date. Your continued use of our website after any modifications indicates your acceptance of the new terms. Please review this Agreement regularly to ensure that you are aware of any changes.

User Obligations and Account Registration

In order to use certain services provided on our website, you may be required to create an account. When registering, you agree to provide accurate and complete information and to update this information as necessary. You are solely responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.

You agree to use our website only for purposes that are legally permitted and in accordance with this Agreement. Any misuse or fraudulent activity is strictly prohibited and may lead to suspension or termination of your account and possible legal action.

Products and Order Acceptance

All products offered for sale on Copaagents are subject to availability and are presented with accurate descriptions, specifications, pricing, and images. However, while we endeavor to ensure that all product descriptions, images, and prices are correct, errors may occur. If we discover an error in the price or availability of a product you have ordered, we will contact you as soon as possible and may require you to either reconfirm your order at the correct price, choose another product of equivalent value, or cancel your order.

By placing an order, you agree that no contract shall exist between you and Copaagents until we have confirmed the order via email. Orders are subject to acceptance by us and we reserve the right to refuse or cancel any order at our discretion.

Payment Process and Security

Payments for products on our website are processed at the time of order placement. We support several payment methods, including major credit cards, debit cards, and select online payment platforms. All payment transactions are secured using advanced encryption technologies to protect your financial and personal data.

Pricing is stated in United States Dollars (USD), and all applicable taxes and fees will be clearly indicated at the time of purchase. Should any discrepancies occur with the pricing or any issues arise regarding the payment, please contact our support team at [email protected] immediately.

Shipping and Delivery Policy

We offer reliable shipping services to customers within the United States of America. Our standard shipping fee starts at a minimum of $5.00 USD for domestic deliveries. Depending on your location and the carrier selected, additional charges may apply.

We partner with well-known shipping carriers such as USPS, FedEx, and UPS to ensure that your orders are delivered promptly and securely. Upon order confirmation, you will receive a shipping notification containing tracking information and estimated delivery dates.

Delivery time estimates are provided for informational purposes only. Delays due to unforeseen circumstances such as weather, carrier issues, or public holidays should be expected and will be communicated to you as quickly as possible. Please ensure that the delivery information you provide is complete and accurate to avoid any delays.

Returns, Refunds, and Exchanges

We strive to guarantee your satisfaction with every purchase at Copaagents. If you are not fully satisfied with your order, you may return eligible items within 30 days from the date of delivery, as provided by applicable United States consumer protection laws.

To initiate a return, please contact our customer service at +1 074-801-411 or via email at [email protected], and provide your order details along with a reason for the return. Returned items must be in new, unused condition, and in the original packaging. Once your return is received and inspected, we will process your refund within 14 business days, applying it to the original method of payment.

Please note that the cost of return shipping may be borne by you unless the return is due to an error on our part or a defective product. For exchanges, please follow the same procedure and indicate the item you would like to exchange for. Exceptions may apply for certain products; such exceptions will be clearly noted on the product listing.

Privacy Policy and Data Protection

Your privacy is of utmost importance to Copaagents. This section outlines our practices regarding the collection, use, storage, and protection of your personal data in compliance with United States privacy laws, including the California Consumer Privacy Act (CCPA) where applicable.

We collect personal information such as your name, shipping address, email address, and payment details when you make a purchase or register an account on our website. Such information is used solely for the purpose of processing orders, communicating with you, and providing personalized services and marketing information where permitted.

We employ industry-standard cybersecurity measures including encryption, firewalls, and secure server protocols to protect your data. Access to your personal information is strictly limited to authorized personnel only, under confidential agreements or as required by law.

In accordance with the CCPA and other relevant legislation, you have the right to request access to, correction of, or deletion of your personal information at any time. Requests for data deletion, modifications, or queries concerning our data practices can be sent to our support team at [email protected]. Please note that certain personal information may be retained as required by law or for legitimate business purposes.

We will retain your personal data only for as long as is necessary to provide our services and comply with legal obligations. Should you withdraw your consent for data processing, please be aware that certain functionalities of the website may be limited and you may need to create a new account.

Copaagents is committed to transparency regarding its data practices and regularly reviews its privacy policies to ensure compliance with the most up-to-date regulatory standards.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your online experience, to analyze website traffic, and to assist in our marketing efforts. Cookies are small text files stored on your device that allow us to remember your preferences and visit history for enhanced functionality.

By using our website, you consent to the use of cookies and similar tracking mechanisms. If you prefer not to have cookies enabled, please adjust your browser settings accordingly. However, please note that disabling cookies may affect certain aspects of your user experience on our website.

We do not use third-party links for cookie management on our website. However, should regulations change or if you wish to learn more about cookie settings, please refer to our internal policies or contact us for further details.

Data Security and Confidentiality

The security of your data is our top priority. Copaagents implements robust physical, technical, and administrative safeguards to protect the confidentiality and integrity of your personal information from unauthorized access or disclosure.

All data transfers between your browser and our servers are conducted over secure, encrypted connections (SSL/TLS). We continuously monitor our systems for vulnerabilities and take appropriate corrective actions to maintain a secure environment.

In the event of any security breach that compromises your data, we will notify you in a timely manner in accordance with applicable laws and regulations. It is also recommended that you take precautionary measures, such as regularly updating your passwords and monitoring your account activity.

Intellectual Property and Licensing

All content available on Copaagents, including text, graphics, logos, images, and software, is the property of Copaagents or its licensors and is protected by United States and international intellectual property laws. Any unauthorized use, reproduction, modification, or distribution of this material is strictly prohibited.

You are granted a limited, non-exclusive, non-transferable license to access and use our website for your personal or internal business purposes only. Any use of the materials beyond what is expressly permitted within this Agreement is prohibited.

Disclaimer of Warranties

Although Copaagents strives to ensure that all information on its website is accurate and reliable, the content is provided “as is,” without warranty of any kind, whether express or implied. This includes, but is not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the website will be error-free, uninterrupted, or completely secure. While we take every precaution to prevent unauthorized access to your information, there may be instances where we are unable to guarantee the security or accuracy of the services provided.

Limitation of Liability

To the maximum extent permitted by applicable law, Copaagents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from (i) your use or inability to use our website or services; (ii) any errors or omissions in the content; or (iii) any loss or damage incurred as a result of any virus or other harmful component transmitted through the website.

Our total cumulative liability for damages under any circumstances shall not exceed the amount paid by you, if any, for accessing or using the website. This limitation applies regardless of the theory of liability, whether based on contract, tort, negligence, or otherwise.

Indemnification

You agree to indemnify, defend, and hold harmless Copaagents, its affiliates, officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs or debt, and expenses arising from: (i) your use of and access to the website; (ii) your breach of any term of this Agreement; or (iii) your violation of any law or the rights of a third party.

This indemnification obligation will survive the termination of your account or your use of our services.

Modifications to the Agreement

Copaagents reserves the right to modify, update, or amend this Agreement at any time without prior notice. It is your responsibility to review this Agreement periodically for any changes. Your continued use of the website following the posting of any changes constitutes your acceptance of those modifications.

In the event of a material change to the terms of this Agreement, we will make reasonable efforts to notify you via email to the address you provided during registration, or by notice on our website.

Governing Law and Jurisdiction

This Agreement is governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of law provisions. Any disputes arising out of or related to this Agreement or your use of the website shall be resolved exclusively in the courts located within the jurisdiction where our principal place of business is established.

By using our website, you consent to the jurisdiction of such courts for any disputes related to your relationship with Copaagents.

Contact Information

For any questions about this Agreement, our privacy practices, or any aspects of our policies, please do not hesitate to contact us. Our designated contact details are as follows:

Phone: +1 074-801-411
Email: [email protected]
Address: 16308, Copper Ellis Drive, Austin, 78728, United States

We value your feedback and strive to ensure that all concerns are handled promptly and in accordance with applicable laws.

Final Provisions

This Agreement constitutes the entire understanding between you and Copaagents concerning your use of our website and supersedes all prior representations, agreements, or communications, whether oral or written. If any provision of this Agreement is found to be invalid or unenforceable by a court of competent jurisdiction, such provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions outlined in this Agreement, effective as of 02/24/2025.

Additional Considerations

In line with current recommendations from industry standards and advertising guidelines as stipulated by Microsoft Advertising, Copaagents ensures that all communications, product representations, and user interactions adhere to the highest standards of transparency and integrity. Our practices related to data collection, cookies, and privacy strictly reflect our commitment to consumer rights and applicable legal frameworks.

By utilizing our services, you further agree to observe and respect all policies, including those communicated through any subsequent amendments or updates to this Agreement. We encourage all users to retain a copy of this Agreement for personal records. Should any conflicts arise, this document, as last updated on 02/24/2025, shall be considered the definitive version by which to resolve any disputes.

Finally, please note that this Agreement does not confer any rights to third parties, and nothing herein shall be construed as creating a partnership, franchise, joint venture, agency, fiduciary, or employment relationship between you and Copaagents.

Acknowledgment and Agreement

By proceeding to use the services offered on this website, you hereby acknowledge that you have read, fully understood, and voluntarily accepted the terms and conditions stated in this User Agreement. Your agreement to these terms is binding and enforceable under applicable laws, and it is intended to safeguard not only the interests of Copaagents but also your rights as a valued customer.

We sincerely appreciate your cooperation and trust in our services, and we remain committed to providing you with a secure, transparent, and user-friendly online shopping experience. Thank you for choosing Copaagents.